Customer care
Whether you have a question about a product, an existing order, delivery or your UMSI ritual, we'd love to hear from you.
We aim to respond within one business day.
Have your order number handy? Include it in your message and we'll be able to assist you more quickly.
The UMSI Ritual List
Join the UMSI Ritual List and enjoy 15% off your first online order, plus occasional product launches, bath rituals, new releases and special offers.
15% welcome offer applies to your first UMSI online order. One welcome offer per customer. Excludes delivery fees and cannot be combined with other promotions. UMSI reserves the right to decline duplicate or abusive redemptions.
Shop with confidence
Need a little help?
Questions about a product, your order or delivery? We're here to help.
More ways to reach usAlso available on Takealot
Prefer shopping through Takealot? Selected UMSI products are also available from our Takealot store.
Shop UMSI on Takealot →